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  • Shipping Policy

    Where do you ship?

    We ship worldwide!


    How much will it cost to ship my order?

    • FREE shipping in the United States on orders over $35 (expect delivery in 3-9 days)
    • $20 Express shipping in the United States only (expect delivery in 3 business days)
    • For orders outside the United States, shipping fee is 4,99 USD (expect delivery in 10-20 business days, 7 business days to Canada).  Import duties may apply and are the responsibility of the customer.


    How long should my order take to arrive?

    After orders are processed (1-2 days), estimate the following shipping times:

    • United States Orders: 3-9 days
    • United States Express Shipping option ($20): 3 business days
    • Canada: 7 business days
    • International (excluding Canada): 10-20 business days

    Unfortunately, express shipping is not available for international orders.


    Can I return or exchange my purchase if I don't like it?

    Of course! Our products are meant to improve your life with diabetes, so we want you to love it. Return your unused product within 30 days for a refund. Your refund will be processed within 5 days of receipt of returned product.


    Express & International shipping fees are non-refundable.

    We cannot accept returns of used products.